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Vendor How To Guide (sign up, create and edit products)

Vendor Powerful Tools Image

Tech Africa Hire gives you the ability to become a Vendor on our store. Becoming a Tech Africa Hire vendor means you can earn money by hiring out your tools, plant and equipment in Zimbabwe through our platform. We give you powerful tools to increase your rentals, reduce admin and boost your income. Listing equipment, tools and plant for hire on our platform is free, we only take a 30% commission when a hire is confirmed.

Once you have become a vendor, your vendor dashboard puts the power in your hands. You can:

  • Create and edit your hire products
  • Charge flexible hire rates for your products
  • Add a delivery fee for your products
  • See your upcoming bookings and link them to your google calendar
  • Speak directly to customers who have made a booking
  • Block out dates that are not available
  • See live reports of your earnings

In this “how to” guide, we will show you how to:

  • Become a Tech Africa Hire vendor
  • Create and edit your hire products
  • Set delivery fees for your products
  • Block out dates that a hire product is not available

How To Become A Tech Africa Hire Vendor

There are two ways to become a Tech Hire Vendor:

  1. Fill in the vendor registration form
  2. Contact us and we will do it for you manually

If at any point you require help please get in touch, we are more than happy to help with any part of the process.

Vendor Registration Form

Once you have filled in the registration form, you will receive a confirmation email. We will still need to approve you as a vendor before you are able to get started. We aim to respond to all vendor applications within 24 hours.

When your vendor request is confirmed, you will receive another confirmation email with a link to your vendor dashboard. You can click on the link in the email to set a password for your vendor account. Once your password has been created, you can then login to your vendor dashboard and get started.

How to Create and Edit your hire products

Throughout this “how to” guide we will use an example to help explain. We will be creating a hire product (s) for 5 x 1-tonne dumpers that we would like to list for hire on the Tech Africa Hire website.

To create a new hire product navigate to Products > Add New

Add new products for Tech Africa Hire vendors

Throughout the process you can save a draft of your product, preview what your product looks like and publish your product that you have created by clicking on the “save draft”, “preview” and “publish” buttons on the top right hand side of the screen.

You can then add you product name for example “1-Tonne Dumper Hire” as well as a description for your product. In the product description, be as detailed as you can about the product, its key features and its benefits. You can see a good example of a well written product description of the 1-tonne dumpers here. You will be able to fill in the technical specifications of the product at a later stage.

Then move on to the product data section, this is where the majority of the important information is added for your products. To start, you must select the bookable product from the dropdown menu.

Product Data

Within the product data section, there are several different tabs, each with their own purpose, we will go through each tab to help you tailor you product.

Templates

  • Do not select any of the templates offered.

General

The general tab allows you to set and edit how your products can be booked by customers as well as cancellation terms.

  • Commission: Commission will automatically be set to 30%, this is the commission fee that Tech Africa Hire Charges.
  • Booking duration: We suggest setting this to customer-defined blocks which will allow the customer to choose the hire start and end date and length of the hire.

    Customer-defined blocks have a set duration, but the customer can choose how many blocks they want.

    If you set your Booking duration to “customer defined blocks”:

    Minimum and maximum duration options appear. This sets the minimum and maximum duration the booking product can be booked by a customer. For example if you have a customer defined block of 1 day with a minimum duration of 1 and a maximum duration of 12. The customer can book the product from one day up to 12 days in 1-day slots.

    Enable calendar range picker: Enable this checkbox to let the customer select how many days they would like to hire the product for.

    If you set your Booking duration to “Fixed blocks of” this will mean that the customer can only book the product for a fixed period which is the length of the block. For example if our 1-tonne dumpers should only be able to be booked for 5 days at a time, we would set the fixed blocks to a value of 5. The customer can then choose a start date but would only be able to book the product for a minimum of 5 days.
  • Calendar display mode: Leave this as calendar always visible
  • Requires confirmation: Enable this option
  • Can be cancelled: Enable this option and set the toggle to 1 day as this is in line with Tech Africa Hires policy.

Shipping

The shipping tab allows you to set the rates you would like to charge customers for delivery and collection of each of your products.

  • Weight: Leave blank
  • Dimensions: Leave blank
  • Shipping Rules: Click the “Insert Row” button, leave the Country code, State and postal code options blank.

    Before setting your shipping costs, remember that the customer is able to have the products shipped to anywhere in Harare.

    Line Cost: Set this as your delivery price if you would like to charge a set amount for your shipping regardless of the quantity that the customer has selected. For example if we charge a delivery fee of $100 for our 1-tonne dumpers we would set this to $100, if a customer hires two of our dumpers, the delivery fee will still be $100.

    Item Cost: Set this as you delivery price if you would like to multiply the delivery charge by the quantity of the hire items that the customer hires. For example, if we would like to charge a delivery fee of $100 for each of our 1-tonne dumpers we would set this to $100, if a customer hires two of our dumpers, the delivery fee will be $200.

Linked Products

  • Leave this section blank. Tech Africa Hire will set these for you.

Attributes

  • Leave this section blank. Tech Africa Hire will set these for you.

Availability

The availability tab allows you to manage your inventory, set restrictions on when a customer is able to book your product and set dates that are available or unavailable for your products.

  • Max Booking Per Block: Set this to the quantity of the product that you have available for hire. For example we have 5 x 1-tonne dumpers that we would like to hire out, so we would set this value to 5. This will mean the booking system ensures that no more than 5 dumpers hired out at any one time.
  • Minimum and Maximum block bookable: This allows you to control how far in advance customers can book your products. For example, if we want to ensure that customers are able to book our 1-tonne dumpers at least 2 days in advance, but no more than 10 weeks in advance, you would enter 2 days in the Minimum block bookable field and 10 weeks in the Maximum block bookable field.
  • Require a buffer period: This gives you have the ability to designate a specific duration of unavailability (buffer time) after each bookable slot. This ensures that no one else can book during that period. For example if we do not want our 1-tonne dumper to be booked for 1 day after a booking, to allow for cleaning and servicing, this value would be set to 1 day. If you would like to include a buffer before and after your bookings, you can select the “adjacent buffering” checkbox.
  • All Dates Are: depending on how you want to set up availability, this option allows you to:
    Set available by default: Available by default means all blocks are available and you can specifically turn some time slots off with rules.
    Not available by default: Not available by default means all blocks are not available and must be turned on through availability rules.
    We suggest setting this to “set available by default” and then block out any dates that your product is not available for hire through the “add range” function below.
  • Check rules against: We suggest setting this as “All blocks being booked
  • All blocks being booked: This checks all available blocks within a duration. For example, if a customer chooses to book a 1-tonne dumper for 5 days and 1 block is equal to 1 day, it will check availability for all 5 days.
  • Starting block only: This checks the first block the user selects. For example, if a customer chooses to book a 1-tonne dumper for 5 days and 1 block is equal to 1 day, it will only check availability for the first day.
  • Restrict Selectable Days: Allows you to limit the days on which customers can select on the calendar to hire your product. By enabling this setting and configuring the specific restrictions, you can control the availability of your bookable time slots based on the days of the week.
    For example, customers should only be able to start and end their hire between Monday to Friday but not on Saturday or Sunday. In this case, select Monday, Tuesday, Wednesday, Thursday and Friday. This means that customers will only have the option to have the equipment delivered (and collected) during weekdays. This does not affect availability over the weekend, so the customer can still hire the product over the weekend but they will not be able to have it delivered/picked up or collected/dropped off over the weekend.
  • Custom availability date range: You can set up specific availability rules:

    To add a rule, select Add Range:

    To simply block out dates that your products are not available, we suggest selecting date range and selecting the dates or range of dates that your product will not be available. For example if we know that our 1-tonne dumpers will not be available for hire from 22/04/2024 to 27/04/2024 we would simply select these dates in the “range” area set bookable to “No” and leave the priority as 10. This will mean customers cannot book the 1-tonne dumpers over that date range. You can have multiple ranges at once, simply click the “add range” button to add more.
  • There are several other options to block out dates on you calendar which work similarly to the date range option.

    Date range: from/to will show a datepicker/calendar selection field
    Range of days: from/to will show a dropdown of days of the week (Monday to Sunday)
    Range of months: from/to will show a dropdown of months (January to December)
    Range of weeks: from/to will show a dropdown of weeks (1 to 52)
    Date Range with time: period with a start date/time and an end date/time. Range applies from start time on the start day to end time on the end date.
    Time ranges: from/to will show time inputs. (You can also set it to a specific day of the week from the options available in the dropdown)
    Date Range with recurring time: set based on a custom date range. The range is repeated on each day in the date range.
  • You can add an additional date range by clicking on the “Add Range” button again. You can remove an existing date range by clicking on the “X” on the right hand side of the date range.

Costs

This section is where you set the cost for your products. You are able to set a base cost, block cost and add variable costs on certain dates of your choosing. When setting your costs, keep in mind that Tech Africa Hire charge a 30% fee of the cost.

  • Base Cost: This cost is applied to the booking regardless of a customer’s choices on the booking form.
  • Block Cost: This is the cost per block that was assigned in the General tab. If a customer books multiple blocks, this cost is multiplied by the number of blocks booked. For example if we would like to charge a $50 base cost for a 1-tonne dumper and a block cost of $50, this means that if a customer hires the product for 2 days the cost will be the base cost of $50 plus a total block cost of $100 for the two days ($50 per day for each of the blocks). For a 3-day hire, the cost will be the base cost of $50 plus a total block cost of $150 for the three days ($50 per day for each of the blocks).
  • Display Cost: Leave this blank as it will be automatically calculated for you.
  • Custom Cost Range: Beneath the display cost, you have an area where you can define extra costs for your products. This works similarly to the custom availability date range. It allows you to charge more or less that the base and block costs over certain periods of time. For example if we wanted to charge an extra $10 per bookable block over weekend days (Saturday and Sunday), we would set the Range type to “range of days”, Range to “Saturday” to “Sunday” leave the base cost blank and set the block cost to “+ 10”. This means that with the block set to 1 day, a custom would be charged an additional $20 for booking over a weekend, $10 extra for Saturday and $10 extra for Sunday. Click Add Range to begin:
Bookings - Add Cost Range
  • A row appears where you can input the range type, from/to and cost:
Bookings Cost Range Example
  • The from/to values differ based on the range type:
  • Date range: from/to will show a date picker field
  • Range of months: from/to will show a dropdown of months (January to December)
  • Range of weeks: from/to will show a dropdown of weeks (1 to 52)
  • Range of days: from/to will show a dropdown of days of the week (Monday to Sunday)
  • Time range: from/to will show time inputs (You can also set it to a specific day of the week from the options available in the dropdown)
  • Date range with time: set based on a custom date range
  • Persons count: from/to will show the number inputs (Applies only if the “Has Person” option is enabled)
  • Block count: from and to will show the number inputs
  • Base cost and Block cost can be added, subtracted, multiplied, or divided by the amount you enter. You can also directly set the costs applied for the rule.
  • Rows can be removed by clicking the X on the far right or dragged and dropped to sort using the handle on the far left.

Persons

The persons tab allows you to hire out several of the same product to a single customer and essentially acts as an inventory manager (along with the “max bookings per block” set in the availability tab). Tick the box for Has Persons since the number of persons are used to control the number of items available for hire. Once you have checked this box, a new “Persons tab” will appear on the left hand menu below “costs”.

How to enable inventory function on Tech Africa Hire vendor page
  • Min Persons: Set this value to 1 or higher. This is the minimum number of your product that a customer can hire.
  • Max Persons: Set this value to the number of your particular product that are available for customers to hire. For example, if you have 5 x 1-tonne dumpers that you would like to hire out, you would set this value to 5. This lets the booking system know that you have 5 x 1 – tonne dumpers available for hire and also ensures that no more than 5 dumpers can be hired out at once on the website. Ensure that the value in the “max booking per block” in the availability tab is set to the same value.
  • Multiply all costs by person count: Tick this box to ensure that prices are calculated based on the quantity of products that a customer is hiring out.
  • Count persons as bookings: Tick this box to link the “max persons value” to the “max booking per block” value set in the availability tab.
  • Enable Person Types: Tick this box

    Click the Add Person Type button and enter the word “Quantity” as shown below. Leave base cost and block cost blank.

Export

  • Leave this section blank.

Custom Tabs

The custom tabs block allows you to add additional information about your product that you did not include in the “product description” section. A good example of what to include in the custom tabs section would be your products “specifications”. To create a new custom tab, select the “Custom Tab” from the left hand menu, then start by selecting the “Add tab” button on the top right. Then select the drop down to open the custom tab.

  • Enable: Check this box.
  • Title: insert the title for your custom tab, for example “specifications”
  • Search Specific User: Leave this blank
  • Select User Roles: Leave this blank
  • Callback: Leave this as “editor”
  • Editor Text: Insert the content you would like to include in the custom tab.
  • Tab Styling: Leave this blank

Tabs Sorting

  • Leave this section blank. Tech Africa Hire will set these for you.

Add-ons

  • Leave this section blank. Tech Africa Hire will set these for you.

Product Short Description

  • Enter in the following text for this section.

    “Please select the hire start and collection date in the calendar below.

    In the following section, you will be able to choose between delivery or in-store collection.”

Product Image

  • On the right hand side of your page you will see the “Product image” tab. To set the main image for your product, select “set product image” then on the top left of the popup, select “upload files“. You can then select a file from your device. Ensure that this photo is a clear and accurate representation of the product that you are offering.

Product Gallery

  • Below the Product image tab on the rights hand side of your page is the “product gallery” tab. To set the product gallery images for your product select “Add product gallery images” then on the top left of the popup, select “upload files“.

Product Categories

  • Below the Product gallery tab on the right hand side of your page is the “Product categories” tab. This allows you to display your product to different categories that are available on our website. To add your product to the relevant category simply click the toggle button beside each category. If there are no relevant categories for your product, please contact us.

Preview Changes and Publish

  • Above the product image tab on the right hand side of your screen is the “Publish” tab. Here you can preview the changes you have made by clicking on the “preview changes” button or you can update the changes you have made on your product by clicking the “update” button. Once you have clicked the “update” button, your changes will be saved.


And that’s it, you product will now be live on our website and available for customers to book.